Ubiquiti Networks
Welcome to the Ubiquiti Support section. Here you will find ways to receive support, download updates and the latest drivers for your products.
Ubiquiti RMA Request Form
For all RMA Requests please follow the link to the RMA Request Web Form. Please fill out all required information and submit the form. For any questions or status updates of existing RMA's you can email rma@ubnt.com.
Ubiquiti Support Wiki
The Ubiquiti Support Wiki provides you with the AirOS user manual, quick setup guide, and a number of setup tutorials to get your UBNT devices running. This should be your second stop for support.
Ubiquiti Knowledgebase
The Ubiquiti Knowledgebase provides a place where you can search the most commonly asked support and pre-sales technical support questions. This would be the first place to stop when learning about Ubiquiti products or need quick answers.
Ubiquiti Support Forum
The Ubiquiti Support Forum is an excellent and resourceful place to access the wealth of knowledge from Ubiquiti Support Engineers and the entire Ubiquiti Community.
Ubiquiti support engineers are located in the U.S. and in Europe and are dedicated to helping customers resolve software, hardware compatibility, or field issues as quickly as possible. We strive to respond to support inquiries within a 24 hour period.
Email: support@ubnt.com
Phone: 408-942-1153 (9am-5pm PST)